Refund policy

Last Updated: June 2026

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy outlined below.

30-Day Return Window

Returns may be requested within 30 days of the delivery date.

Eligibility for Returns

To qualify for a return:

• The return request must be submitted within 30 days of delivery.

• The product must be returned in its original condition and packaging.

• Proof of purchase may be required.

Return Shipping

Customers are responsible for all return shipping costs.

Original shipping charges, where applicable, are non-refundable.

Refunds

Once the returned product has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be processed within 5–10 business days through the original payment method or an alternative method agreed upon by both parties.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Supporting photographs may be requested to facilitate the review process.

Non-Returnable Items

For hygiene and safety reasons, Wellosi reserves the right to decline returns that do not meet the eligibility requirements outlined above.

Contact

Email: infowellosi@gmail.com

Phone: +92 313 9522444